Medi-Mate

1. Information We Collect

We collect personal information that you voluntarily provide when you fill out forms, contact us, create an account, place an order, or request services. This includes your name, email, phone number, addresses, payment details processed via third-party processors, and professional information.

We automatically gather IP addresses, browser data, device information, page activity, and URL referrers during site visits. Cookies and similar tracking technologies may also be used to help analyze behavior, improve performance, remember preferences, and support security and fraud prevention.

2. How We Use Your Information

Your personal data supports service delivery, order processing, account management, and inquiry responses. Usage also enables experience personalization, analytics, website security, service updates, and promotional communications.

Additionally, we may use your information to comply with legal obligations and enforce our policies.

3. How We Share Your Information

We may share your information with trusted third-party service providers, including payment processors, shipping and logistics partners, IT and hosting services, and analytics or marketing platforms.

Data may be disclosed for legal compliance, government requests, rights protection, or public safety. Business transactions like mergers or acquisitions may involve information transfer. We do not sell your personal information.

4. Data Security

We implement administrative, technical, and physical safeguards designed to protect your personal information. While absolute security cannot be guaranteed, we maintain commercially reasonable protective measures.

5. Data Retention

We retain personal information only for as long as necessary to provide services, meet legal obligations, resolve disputes, or enforce agreements.

6. Your Rights and Choices

Depending on applicable laws in your region, you may have rights regarding your personal information, including the right to access, update, correct, or request deletion of your data. Additional rights may include processing restrictions, marketing opt-outs, and data copies. Contact us to exercise these rights.

7. Third-Party Links

Medi-Mate.com may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

8. Children's Privacy

Our services are not intended for individuals under 18 years of age, and we do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date indicates when revisions were made.